COVID-19 Terms & Conditions

We are very pleased that we can reopen. In order to keep everyone as safe as possible, we need you to agree to our Covid-19 Terms and Conditions before we can confirm your stay.

1) Within a two week time-frame prior to your arrival, should anyone in your household be symptomatic, you must notify Hazel.

2) Each member of your party must use the hand sanitiser provided on arrival and each time you return to the property during your stay.

3) Should any of your party become symptomatic during your stay, Hazel must be notified, and your party will be expected to return home.

4) If a visit to the property is necessary during your stay, all guests will be expected to vacate the inside.

5) If you are having a clean and change of bedding part way through your stay please ensure you adhere to T & Cs 4, 6 & 7.

5) Prior to departure, all cutlery, mugs, cups and glasses used to have been washed in the dishwasher at 60 degrees.

6) Prior to departure, all bedding to be stripped and bagged in laundry bags provided. Pillow protectors to be stripped and bagged separately. Towels, bath mats and tea towels to be bagged.

7) Prior to departure, all windows to be opened except velux windows if raining.

8) All bins to have been emptied, bin liners tied and placed in dustbins.

9) Depart promptly at 10am to allow for deep clean before new arrivals.

10) Arrival times may have to be delayed to allow for deep cleaning between guests. Hazel will notify you in advance if this is the case.

Please copy and paste the following reply; My party agree to your Covid-19 Terms and Conditions.

When I receive confirmation of your agreement, I will process your balance payment and send a confirmatory email.

We look forward to welcoming guests back to Bolberry Farm Cottages.

Best wishes
Hazel and Sean

Covid-19

We are closed to people coming to stay until further notice inline with Government stipulations however we are still taking bookings and answering enquiries by email and telephone. 07718 187469    info@oceanreachholidays.co.uk

If you would like to book a stay in 2021 please contact me and you can book at this year’s rates.

If you would like to book for the summer and autumn of this year and travel is not permitted , your deposit becomes a credit towards another date. I’ll move your dates as many times as I have to.

Balance payments – I won’t take any balance payments until I am sure holidays are allowed to be taken again.

Revised Cancellation Policy 16/03/2020

Any bookings taken from 16/03/2020 will be fully refunded should the Government issue an isolation for all policy.

COVID-19

Coronavirus

As always, the safety, well-being and enjoyment of our guests has been at the heart of what we do at Ocean Reach Holiday Homes.

We’re open for business as usual and will provide an update should the situation change. We’d like to reassure you that we’ve had no outbreaks of Coronavirus at any of our properties and therefore operating as usual. Our standard terms and conditions apply.

We would like to reassure you that we have enhanced our high standards of cleanliness which we pride ourselves on. Prior to arrival all hand contact points throughout the property are sanitised. We will also be sanitising the welcome pack between guests.

We would ask guests to follow the personal hygiene procedures as advised by the UK Government. Details can be found on the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/.

We want to reassure you that we are continuously reviewing the advice of the UK government to ensure you can continue to travel and enjoy your break safely.

Please advise us if any of your party become unwell with a fever or cough during your stay, so that we are able to take the appropriate steps in cleaning the property.

All customers are reminded that they should ensure they have appropriate travel insurance in place from the time of booking their holiday.

We would advise you to also check the GOV.UK website for the most up to date information.

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

The Ocean Reach project is now complete

A while since my last but lots have happened. The site is now sold out with all lovely owners. We have retained a two bedroom house and two one bedroom apartments to add to our already successful rental portfolio. Already we have had many of our Port Light guests returning and being very impressed. Our Port Light regulars cannot believe we actually pulled it off and are now offering amazing Bolberry Down holidays again. Everyone thought we would take the money and disappear into the sunset! Not the case as we are both passionate about our site and are very proud of what we have achieved. The crew at Oceans have excelled themselves winning a gold in the south west food and drink awards. We are pleased that they now allow well behaved pets which is a great complement to our residents. Our website is now changing over to www.oceanreachholidays.co.uk and will be promoted throughout the world, showcasing Devon’s newest panoramic sea view holiday venue. Our Vision was made a reality thanks to WM Construction (SW) Ltd dedication in building a first class build with the same passion as we have. My job now is to cut the grass, clean the Windows and look after our purchasers investment, drink coffee in Oceans and drink wine. Life is tough! Ocean Reach is setting the standards others strive to achieve

A true South Devon success story

It has been a while since my last blog and lots has happened. We are now under offer on all the houses we planned to sell. We are retaining the two one bedroom apartments and the 3 bedroom houses for at least 3 years. Land scaping on phase two is now complete and the WM hand over is on the 11th July. Kris and his team have truly excelled themselves and should be very, very proud of this amazing venue they have built. Sales have far exceeded our expectations with a waiting list! Chris Watkins at Charles Head has set a new bench mark on how to sell properties whilst looking after the the purchasers as well as us. We have created an amazing Ocean Reach community. We are pleased to see so many of our Port Light customers now returning for another episode of quality memorable holidays on Bolberry Down. The website is currently being re built to form our rentals business and Hazel will be at the end of her phone or laptop to take bookings. The new web address www.oceanreachholidayrentals.co.uk will take over our current one. Ocean Resatuarnt has been a great success and the team are constantly enhancing the experience. My job, should all the owners appoint me, will be maintaining the gardens, cleaning the external Windows, looking after the owners interests, drink coffee and wine in Oceans and the home owners if they invite me and welcoming holiday guests to our unique world class venue! Our disabled friendly 3 bedroom house is probably the only one of its kind in the South Hams having being purpose built. We are planning a topping out party in September as it is very important to Hazel and myself to recognise all those who have made this happen. We have proven that despite the problems many entrepreneurs have with the financial institutions it is possible to achieve amazing things using local skilled craftspeople.

Phases two express!

Massive progress on phase two and back on track following the worst weather for 10 years. Kris’s skill in organising his dedicated team has really paid off yet again. The scaffold is coming down as the roof is finished and cladding very nearly finished. Most of the first fix is complete and the floor screed goes down this Thursday. Kris has kept his promise to minimise any noise or disruption and so any noisey exterior work is now complete. The panorama from this phase is also truly amazing and make me want to move back as the views from Ocean Reach properties are probably the best on the SW coastline. Sales are going well with only a few homes now left for sale. Our website is now moving over to our rentals business as we now have 1 bedroom apartments and 2/3 bedroom houses available to holiday rent. Hazel is in charge of this side of the business and her details and booking information are all now on the website. Oceans Restaurant and Bar are off to a flying start and have the addition of Jannie in the kitchen who works along side Lizzie. Unfortunately Jannies baking skills are ruining my waste line! They are slowly extending their opening hours at last!
The whole project has far exceeded our expectations and has given the site a new lease of life by bringing a high quality tourism experience back onto Bolberry Down.

January fantastic progress

2018 is now here and phase two is flying along. The blockers are back on site working their way up to the first floor. Drainage is all in and services brought across to the houses. We are well on track for our rental target of the late May for our one bedroom apartments and three bedroom disabled friendly house. Hazel will shortly be loading the information onto the Ocean Reach website. The 3 bedroom full residential house is featured on the website but we are not really pushing it as its value is becoming more apparent as it takes shape.

Viewings of our last few two bedroom houses  has been strong over the festive period with two more since New Year and one today! We have celebrity interest in one of the houses as they have fallen in love with the amazing location and love the idea of Oceans Restaurant on their step!

We now have Ocean Reach Three for rental and it is occupied for a large part of this month already, with the first arrivals loving it so much they have booked Christmas!

Oceans is now closed until the 8th February however the team are not sat with their feet up, but organising menus, sound acoustic deadening, blinds and a new Oak bar top!

Our Vision has truly become a reality and with the craftsmanship (and craftswomenship) of WM Construction SW Ltd we are set to be credited as a world class destination and inspiration to others. Our owners so far have also enhanced this project with more great people to follow!

 

Here we go again with WM Construction (SW) Ltd

There was no other choice for phase two. WM have excelled in their quality and promises so they are back on site to build phase two which completes the Ocean Reach Vision. In the meantime we have four houses now occupied with extremely happy owners. Oceans restaurant  has become an amazing success with bookings for lunchtime almost essential. Hannah, Nick, Rod, Lizzie and their crew have made us very proud and have carried on with the Vision we had.

Hazel now has the rentals set up on the Ocean Reach website with us having Ocean Reach Two available which is a three bedroom house and Ocean Reach Three which is a two bedroom pet friendly house with enclosed patio. Phase two  3 bedroom disabled friendly house and the limited mobility apartments will also be advertised very soon. We only have a few two bedroom houses left for sale and the 3 bedroom residential house in phase two which although mentioned on the website, will not go live on the market until purchasers can truly see how amazing this property will be. The views are simply stunning towards Burgh Island. These houses will be available from early June. All the properties come with a 10 year warranty  and can be fully managed hoilday rentals with substantial returns. WM will again be reporting the build on their Facebook page. The phase two build will not effect the enjoyment of the visitors to Ocean Reach due to our builders considerate build agreement.

Phase Two

Finally we have planning permission for phase two. We will be keeping   Units 9 & 10 but are selling house Eight. This will be an amazing 3 bedrooms, two bathroom full residential Home with an adjacent large garage. The views from this house are simply stunning with a panoramic   Vista of Bigbury bay. We plan to start this phase very soon so WM Construction SW Ltd are off the site for the spring and then we can Tarmac the driveway and put in the wheelchair/friendly pathway out onto the Downs.

Our friends and recent purchasers of Ocean Reach Six are soon to move in making it four lovely lots of owners who have already formed a community, which is what we hoped for. Letting has already begun with the 3 bedroom Ocean Reach Two now online to rent and we will also shortly have a two bedroom house for rental. Hazel and myself are managing the rentals to ensure peace of mind for owners and renters.

Oceans restaurant has been an incredible success which is all down to the hard work of Hannah, Lizzie, Rob, Nick and their crew. They are slowly introducing new dishes to the menu which Hazel and myself are being forced to sample!! Very shortly they will be announcing their Festive opening hours and plan to go full time when a second chef joins them in February. It has  quickly become a destination restaurant  with the old regulars and new visitors to Bolberry Down.